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Top 10 Ways
For Web Designers To Find New Clients
Teacher: Tom
Mulkern
Given the "dotcom" bust and the
global recession of the past 18 months it can be difficult
for Independent Web Designers to put food on the table these
days. However, the business is out there -- you just have to
be a little more aggressive in finding it. Based on our own
experience and that of hundreds of Web Designers who have used
our Web Hosting services over the past five years, here are
ten of the best ways to find new clients for your web design
shop this year:
1. Contact Local ISP's. Most
Internet Service Providers offer a few MB of webspace or hosting
accounts to their customers. However, most don't offer website
design services. Contact local ISP's and offer a generous referral
fee if they send business your way. This tactic has worked
very well for some of our Resellers. Note: It's important to
help the ISP's promote your service by providing them with
some marketing materials they can send out by email and snail
mail to their customers.
2. Local Networking. Time
and time again, web developers have cited this as one of their
primary sources of new business. You can't do business sitting
on your behind in front of your computer all day! You need
to devote some time to getting out and meeting local business
people. This is most easily accomplished by joining local business
organizations such as the Chamber of Commerce and the Rotary.
If you keep active in these groups over time you will establish
yourself as the person to go to for any web-related services.
Always be sure to carry business cards, or better yet, full-color
postcards to handout with a screen-shot of your website or
web design portfolio.
See http://www.web-cards.com
for some great business card and postcards ideas.
3. Online freelance sites. There
are number of sites now, such as http://elance.com, where you
can find listings of web projects open for bid. It is true
that you will be competing with many bidders for these projects
but don't let that stop you these are businesses that are ready
to buy now. A good strategy is too bid as low as you can initially
in order to get your foot in the door with a given company.
If you do a good job and delivery it quick the company will
naturally go back to you for additional work.
4. Create a community business
directory. This is a great strategy that is often used
but rarely done well by local web design firms. By creating
a community business directory you accomplish three things.
First, you now have a database of all the businesses in your
local area your primary target market! Secondly, you have
now created a legitimate reason to get in touch with them.
And finally, when you do contact them they will not perceive
it as a sales call; rather, they will thank you for providing
such a valuable service!
5. Ask for referrals. As
soon as you land a client and sign the contract, you should
immediately ask them for 3 other businesses they know of that
may be in need of your services. Right when you've made the
sale is the best time to ask for referrals, don't wait until
the end of the project. Remember, you need to keep filling
up your sales pipeline with pending projects to keep the cash
coming in. When you call your client's referrals be sure to
mention the person that referred them and offer something additional
such as a small discount or free consultation for the referral.
6. Write articles and free
reports. Writing short articles on Internet Business
and Web Development is a great way to get your name out and
generate new clients. You can submit articles to your local
print media, Chamber of Commerce, and business publications.
You can also syndicate this content online for online publications
and websites. One short article can go a long way in generating
new business.
7. Focus on a niche. By
narrowing your focus it will be much easier for you to find
new web design clients. It's tough to be everything to everybody.
Look at your existing client base and think about the industries
your best clients come from. Pinpoint the best two or three
and then focus your effort to only those types of businesses.
It's easy to get leads for specific industries from list brokers
such as Info USA (http://infousa.com) and others. You can then
contact similar businesses and let them know you specialize
in creating websites just for their type of business. Tell
them about the specific tools you can install to help their
business increase profits, save money, and gain an advantage
over their competitors.
8. Smile and dial. Telemarketing
can be a great way to find new business clients when done properly.
The best way to do it is to start with a free offer that will
help you qualify the lead. For example, if you create a community
directory, you can then simply call the businesses in the directory
and let them know they are entitled to a free listing. This
will give you an opportunity to chat with them and see what
their needs are. You can then email or fax them a brief form
asking for a description of their business to post on the community
website. Let them know when it's up and then send them full
details on your web development services. From there it will
be easy to set an appointment.
9. Send postcards. Direct
mail using postcards can be a very effective and cheap way
to get the word out about your services. If you use full color
postcards you can even showcase screen-shots of some of the
sites you've designed. Always offer some type of free offer
on the postcard, such as a "FREE Website Analysis," "FREE Search
Engine Readiness Review," etc. in order the increase response.
10. Follow up. Follow
up. Follow up. There is an old adage in marketing that says
it takes at least seven contacts before a prospect will purchase.
This is as true in selling web design services as it is with
anything else. No matter what marketing tactics you use, remember
that you must relentlessly follow up with people that have
expressed the need for your services. If you keep in touch,
a good percentage will eventually become clients.
There you have it, ten of the
best ways to find new clients and increase your Web Development
business this year. But remember, none of them will work unless
you use them. So stop fiddling with your computer and get marketing!
About the teacher:
OnNet Web Hosting
(http://onnethosting.com)
provides high-speed web hosting services, featuring 50% discounts
for Web Designers and Resellers. They also publish the email
newsletter, "Marketing For Web Developers." For a FREE subscription,
send an email message to: mwd-request@onnethosting.com, or visit http://onnethosting.com/mwd.html.
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